Warranty and Return Policy for www.BottomLineCarpet.com New Vision Carpet and Floors,
Please inspect this merchandise. Mill will not honor any complaints on visible defects
after merchandise has been cut or installed
All claims for shortage or deduction must be made within five days after receipt
No goods may be returned for credit unless authorized by claims department in writing
All claims for goods lost, stolen or damaged in transit must be made against the
This sales is subject to sellers terms, conditions and claims policy
All orders for goods are subject to authorization and final approval by corporate
Mohawk Carpet warranties are handled in strict accordance with the Mohawk warranty
terms and conditions. All Mohawk Carpets and any other Mohawk products sold by New
Vision Carpet and Floors carry the full Mohawk warranties.
Notify New Vision Carpet and Floors for warranty claims: firstname.lastname@example.org
Please include your customer information. (name, invoice number, and order date
etc.) All warranty claims must be made in writing.
All returns must be authorized by mill and must include Return Authorization Number.
Carpet orders are cut to customer specifications and therefore non-returnable from
the time of order placement. All returns are subject to 40% re-stocking charge.